Looking for work again? Check the Career Opportunities that are Right for You in the Hospitality Industry
Today, people’s lifestyles continue to develop. Services are increasingly needed because it can give a deep impression to consumers. This is why the hospitality industry is on the rise.
All businesses must be oriented towards customer satisfaction. That also applies in the hospitality industry. Hospitality doesn’t mean it’s a hospital. However, it covers more business event organizers, transportation, restaurants, hotel or lodging services, cruises, recreational parks, and so on.
Now while the lifestyle of the community, including the current millennial generation leads to leisure or pleasure. They use more money, not to buy a house, but for the sake of being able to travel abroad, hang out in cafes or eat and drink in a restaurant, a pleasure that offers a different sensation.
So the hospitality industry is synonymous with hospitality from the host (service provider company) in servicing customers. For example in the travel and tourism industry category. Travel agents facilitate customers who want to vacation to a tourist destination using his services.
The agent provides vacation packages, ranging from flight or train ticket facilities, transportation, hotels during tourist destinations, entrance tickets for tourist objects, visas, guides to anything else that customers need. If all these services are done well, friendly, then the customer will be satisfied.